Ebay shipments - No response to the ticket | Payments and Shipping

damianpantan-0 · 2024-11-28T11:59:52.637000Z

Good morning,I made a shipment through eBay to send a package to Spain (it's one of my personal items that I had to return at my own expense.)I sent everything through the BRT courier, the tracking shows it as delivered but the recipient tells me that nothing was received at the warehouse, so he is asking me for the proof of delivery (POD).Now, yesterday morning I opened a ticket at spedizioni.ebay.it to request the POD, and so far no response... Is it possible for the ticketing service to be this slow? I need to send the POD urgently otherwise I don't know where my package ended up, with the risk of having lost money and the product..

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Ebay shipments - No response to the ticket | Payments and Shipping | eBay Italy