Extra-EU customs fees | Payments and Shipping

kafer86 · 2023-04-17T08:29:44.537000Z

Good morning: in my latest purchase there are some steps that are unclear to me. So, I ordered a watch in Moldova (yes, because it was identical - but not the same - as the one that was stolen from me 40 years ago, a cherished memory). Ebay, in addition to the item (72 euros), charged me 22% VAT (about 18 euros) and shipping (about 10 euros), all in dollars. After a week the watch arrives at my home, but the mail carrier (Italian postal service) asks me for a hefty 47 euros for delivery, of which 5 euros are postal fees. Since it was not possible to understand whether VAT is also included in these 42 euros (but that would be a repeated payment), I can't figure out how that amount was reached. Ebay - whom I wrote to thinking I had paid VAT twice - asks me for documentation with the breakdown of the costs, but obtaining the customs slip is an impossible feat. What can I do? Thanks so much everyone

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Extra-EU customs fees | Payments and Shipping | eBay Italy