Shipping purchase attempt via spedizioni.ebay (by PackLink) | Payments and Shipping

dragostea88 · 2024-11-12T14:49:59.317000Z

Good evening, for more than two months I haven’t been able to buy shipping labels through eBay; I’ve contacted eBay support several times and the replies have been “We can’t do anything about it, it’s not up to us,” “It’s a known issue, we’re trying to fix it,” “I’ll create the ticket for you, we’ll contact you as soon as it’s resolved,” and, the best one, “ah, ok... buy the label elsewhere”; I don’t want to buy it elsewhere, on spedizioni.ebay it costs little and is insured, while other sites, like PaccoFacile, Packlink Pro and so on, don’t seem to offer a similar solution. I’ve opened 4 tickets on PackLink and after a while they flag it as “resolved” but don’t reply (once I got an email where they said to enter the reference number but, if I can’t buy the label, where do I find the reference number....?). Has anything similar happened to you? Thanks!

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Shipping purchase attempt via spedizioni.ebay (by PackLink) | Payments and Shipping | eBay Italy