Thermostat for Opel Agila Meriva Suzuki Swift III Wagon Ignis II 1.3 CDTi DDiS

Summary: The discussion is about the thermostat for several vehicle models, including the Opel Agila, Meriva, and Suzuki Swift III, Wagon, and Ignis II with 1.3 CDTi and DDiS engines. Several participants replied, although no additional details were provided in the content of their responses.

good morning

I sent the thermostat back to the company that sold it to me because it doesn't work in my car, I also sent the registration document but the gauge needle on the dashboard doesn't move because evidently it's not the right one, over the phone they made me close the case on ebay (there I screwed up without thinking too much, I trusted them, but they did it with a trick because being disabled I wasn't feeling well that day) telling me that everything was fine, but once closed on ebay it won't reopen it for me anymore for a possible refund, they had me send it at my expense once it arrived they called me to say it had arrived, but they need a month to test it if it works for them they send it back to me, losing the money for the thermostat plus the shipping costs , up to today I haven't heard anything they said to call them on August 2, 2024, in the meantime I had to buy one from another company so as not to be left with the car stuck, and that one works !!

in my opinion I lose the costs I made to buy it euro 43.99 and shipping of euro 8€ with spediamo .it tracked (right after they put it at 36€ I don't know why), ebay doesn't want to hear it anymore for them it's already closed and went through fine, but not for me.

I don't know if this happened to any of you, but ebay should be more careful because the return is trackable and it doesn't take a month to check the part it's all a setup to not refund me, if they decide on their own that it's fine as I assume I lost everything

Let me know if this has happened to any of you and how you handled it!

thanks Franco

hiro3.123

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Posted 2 years ago·Last reply 1 year ago

3 comments

grosso02

·1 year ago

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Hi, I'm Grosso 02, the one with the tips, can you contact me in the listings? I need to talk to you?

daxsisko

·2 years ago

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@hiro3.123 wrote:
good morning
I sent the thermostat back to the company that sold it to me because it doesn't work in my car, I also sent the registration document but the gauge needle on the dashboard doesn't move because evidently it's not the right one, over the phone they made me close the case on eBay (there I screwed up without thinking too much, I trusted them, but they pulled a trick because being disabled I wasn't feeling well that day) telling me everything was fine, but once it's closed on eBay they won't reopen it for a possible refund anymore, they made me send it back at my own expense, once it arrived they called me saying it had arrived, but they need a month to test it, if it works for them they'll send it back, losing the money for the thermostat plus the shipping costs , up to today I haven't heard anything, they said to call them on August 2, 2024, in the meantime I had to buy one from another company so I wouldn't be left with the car out of action, and that one works !!
in my opinion I lose the expenses I made to buy it, 43.99 euros, and shipping of 8€ with spediamo .it tracked (right after that they put it at 36€ I don't know why), eBay doesn't want to hear about it anymore, for them it's now closed and successfully completed, but not for me.
I don't know if this has happened to any of you, but eBay should be more careful because the return is traceable and it doesn't take a month to check the part, it's all a setup to avoid refunding me, if they decide on their own that it's fine as I suspect I've lost everything
Let me know if this has happened to any of you and how you handled it!
thanks Franco

Good evening Franco

small premise: if this is the first "hitch" after 15 years on eBay and a feedback score over 1000 (almost all as a buyer.....) .... well, congratulations on the c.. (...luck....) of never having needed eBay's procedures..... it remains that in all this time they have never been read.....

for the rest, as indicated by Heavenwelkin, you can always open a case with the payment method you used (and here too there are rules to read depending on the method used....)

heavenwelkin

·2 years ago

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@hiro3.123 wrote:
good morning
I sent the thermostat back to the company that sold it to me because it doesn't work in my car, I also sent the registration document but the dashboard needle doesn't move because evidently it's not the right one, on the phone they made me close the case on eBay (I really screwed myself by not thinking too much, I trusted them, but they did it with a trick.....
Let me know if this has happened to any of you and how you handled it!
thanks Franco

Good evening Franco

As you said, you trusted them and you closed the dispute on eBay and as far as eBay is concerned the matter is closed.

I advise you to write to the seller and ask them to speed things up because otherwise you will open a dispute with PayPal (if you paid with PayPal)

If instead you paid by credit card and not with PayPal, let the seller know that if they do not proceed with the return you will open a chargeback request with your bank.

So write to the seller something like this:

Dear seller, as agreed I am waiting for the refund or the replacement item.

If the agreements are not honored, I inform you that I will have to proceed with a PayPal claim and/or a chargeback request with my bank.

Best regards.