Clever seller ships with posta1

Question

Good evening, I recently bought an item on eBay from a seller who said he would ship with "Other courier" only for me to then receive the item shipped with posta1. The item was shipped yesterday, June 22.The real problem is that today, June 23, it shows as delivered at 12:14 in another city, his.I tried to contact him, but nothing.And through eBay I can't start a claim in any way.How should I handle this?

heavenwelkin · Accepted Answer

Contact eBay support and explain the problem to them.https://www.ebay.it/help/homeYou can choose to have them call you or start a chat conversation with an operator.Kind regards.