purchase of an item already sold | Rules and safety

fien-71 · 2024-02-29T15:16:03.933000Z

Good evening, on 2/1/24 a one-week auction began in which an item is put up for sale. I won it on 10/1. I paid and the process continued as usual. The next day I asked for information about the item's dimensions so I could figure out how to collect it, and I was told that the item had already been sold for some time... In reality, the same company, in addition to selling the item only on eBay through the ongoing auction, was selling the same one on another platform (subito) without auction mode, but as a normal item with a set price. The item had been listed on subito just shortly before the auction ended on eBay (the day before, i.e. on 9/01). I consider the practice adopted by the seller unfair and, moreover, illegal. Is there any way to be protected in some way? Maybe by asking for the sales documents for the item and checking that it was sold on subito the day before the auction ended? Thank you

Discussions

purchase of an item already sold | Rules and safety | eBay Italy