Cancellation of sale of an item already paid for | Rules and safety

anleona20 · 2023-12-27T14:16:20.526000Z

Good afternoonI’m back again to ask for your valuable advice.Without any previous question (... sorry for the distrust, even though the listings are very clear), I receive confirmation of the sale of two items, one for 40 euros and the other for 125.Ebay tells me that it has received the two payments including shipping, but the feedback from both buyers is 0, and here my doubts come back again.I immediately sent a message to the two buyers, and only one (the one for 40 euros) replied, confirming the purchase, and this morning I immediately replied asking for confirmation of the address and mobile number (as indicated to me in the Ebay shipping label that I am ready to issue) without yet receiving a reply.The other one (the one for 125) has not shown up yet.The deadline to ship both items is tomorrow, December 28.Let me start by saying that they are Lima model trains from a collection I’m selling these months, I have always come across passionate buyers like my son was more than 40 years ago, and they are fairly rare pieces, which I would like to end up in the hands of enthusiasts of the genre, and not be the subject of a dispute where I end up seeing them returned damaged, and as we know, also being wronged by Ebay, which (too) often sides with buyers.I’ll wait until tomorrow for both replies, then can I cancel both sales? Would I run into any problems or am I free to do so?I’ll wait, and thanks againAnna

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Cancellation of sale of an item already paid for | Rules and safety | eBay Italy