What a shame to abandon your users just to cut costs and copy the other platform (V....d), both with the commission changes and with support only in chat, of course with bots. Then of course last year they celebrated 30 years in profit, by cutting personnel costs!
complaining in chat or asking for an expert in chat, they move you to email where you have to wait, precisely, for one of their emails with the supposed different / expert department (completely useless) What’s the problem? I received the exact same message more than once (for 2 months I’ve been trying to get a normal contact, with precise and clear answers), and by replying to the email, you won’t receive any other reply. (It is NOT a noreply, you can reply because after doing so, you get the usual automatic eBay email saying they have taken the request in charge etc)
actar80
·1 week agoWhat a shame to abandon your users just to cut costs and copy the other platform (V....d), both with the commission changes and with support only in chat, of course with bots. Then of course last year they celebrated 30 years in profit, by cutting personnel costs!
cizeta1964
·1 month agoeither by email, where there should be the 'experts', but it's the same thing: automatic copy-paste and disconnected replies.
How did you manage to communicate with eBay by email?
ant.on4
OP1 month agocomplaining in chat or asking for an expert in chat, they move you to email where you have to wait, precisely, for one of their emails with the supposed different / expert department (completely useless)
What’s the problem? I received the exact same message more than once (for 2 months I’ve been trying to get a normal contact, with precise and clear answers), and by replying to the email, you won’t receive any other reply. (It is NOT a noreply, you can reply because after doing so, you get the usual automatic eBay email saying they have taken the request in charge etc)
cizeta1964
·1 month agoStill having the same problem with the account?