Hello,I sell on eBay occasionally and don’t have much experience with the platform.A few months ago I listed an item for auction that was later purchased. The buyer took almost a week to make the payment, each time citing different and rather far-fetched personal difficulties. In the end, I managed to receive the payment and immediately shipped the item. Weeks later, I received a completely absurd negative feedback, poorly written and with unfounded accusations regarding supposed scams on Amazon...

Ok, problem solved.I contacted support through the "Help and contact" section, selecting "CONTACT US" > "Selling" > "Appeal a defect." I explained the situation, providing the tracking number that proved my good faith and confirmed my version of events.The feedback was removed a few minutes after my request.I can only confirm how important it is to stay in constant contact with support to have peace of mind. Thank you all.

Clarification on buyer feedback and how to contact Ebay support | Rules and safety

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Clarification on buyer feedback and how to contact Ebay support | Rules and safety | eBay Italy