How can I contact Ebay through chat? | Rules and safety

vonbalden · 2024-07-20T07:51:24.815000Z

The Chat was officially discontinued on June 30. It was very pleasant because a support representative would respond to you in real time. Now you can request a call to your number or send an email. But when they reply by email, you get the feeling the responses are prepackaged, with an invitation to reread the sales or purchase rules that they add at the bottom. The replies are always preceded by thanks for your loyalty as a user, but they seem generic, electronic. For me it was a surprise because I was fond of the chat : ciao vonbalden, I'm Irina, tell me how I can help you..you were sure that Irina, or Yuri, or Klaus, were on the other side like in a corporate call center. Now no more.

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How can I contact Ebay through chat? | Rules and safety | eBay Italy