Hello everyone,Yesterday a user accepted one of my purchase offers of €164 (+ €13 shipping) for one of my items for sale; but only after accepting my purchase offer did he ask me to cancel it, as he had changed his mind.Now... When I went to see how to cancel the order in the refund summary, €147.12 are shown under “your funds” (which would be the buyer’s payment, pending), and then €16.88 corresponding to my credit card (see the attached screenshot). Now, my question is: do I have to lose money...

@geek_bay wrote:Thank you for your help!And generally how many days do they take? So I can get an idea.Generally, if a seller has not shipped any item, the process should conclude within a week.But from your account it turns out there are 4 sales in total, so you are considered a new seller and I assume that you have a funds hold of at least 14 days before the actual credit to your checking account. So it is difficult to determine the timing because if the funds are on hold for 14 day...

Costs for cancelling a proposal that has already been accepted | Rules and safety

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Costs for cancelling a proposal that has already been accepted | Rules and safety | eBay Italy