Question about returning an item | Rules and safety

maintr-3 · 2024-12-11T17:50:14.633000Z

Hello, I bought an item from a seller who did not accept returns.The item was described as being in perfect condition.On arrival, however, I immediately noticed that the item was damaged: it is a photographic lens covered in mold on the lenses, so it is unusable.I opened a return request for a damaged item, and the seller, besides calling me a scammer and saying that I want to return him an identical lens that is not the one he shipped (which is absolutely false, and repeatedly calling me a scammer in messages), threatened me by writing that he will never accept the package when I send it to him. What can I do?Thanks.

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Question about returning an item | Rules and safety | eBay Italy