eBay issued a refund before the return. | Rules and safety

rizmambo · 2022-04-26T13:00:29.621000Z

Ebay refunded the buyer, before the agreed return. Now I’m left with no item and no euros.They suggest that I take legal action.I followed their instructions to the letter, I accepted the refund in exchange for the return.When I called them, they told me not to worry, and now that they’ve already refunded, they can’t do anything to make me get the item back.Ebay’s solution is to write to the buyer or take legal action, when it’s them who didn’t protect me. I think behavior like this is shameful. I’ll add that whoever answers the phone isn’t able to handle situations, they just say to stay calm.

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eBay issued a refund before the return. | Rules and safety | eBay Italy