Negative feedback! What to do? | Rules and safety

digging.bill · 2025-06-29T13:34:36.847000Z

Good evening. I received my first negative feedback after 20 years on eBay. The buyer, while acknowledging that the item sent is obviously the one from the listing, new with tags and so on... complains that it doesn’t fit him, refuses the return (he wanted me to pay the return shipping costs), and leaves negative feedback. What can I do? Thank you for your help.

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Negative feedback! What to do? | Rules and safety | eBay Italy