The seller disappeared after promising to send the replacement part | Rules and safety

gabrieldebartolome_0 · 2023-09-23T09:47:34.449000Z

I bought an Eureka vacuum cleaner in 2022. One part literally broke on its own after very little use. After reporting the issue to the seller, he wrote to me that he would send me the replacement part shortly, which never happened. He has not replied in eBay messages since then. How can I proceed so that eBay intervenes?

Discussions

The seller disappeared after promising to send the replacement part | Rules and safety | eBay Italy