In the case of an incorrect purchase, can the seller refuse to accept the return? | Rules and safety

fixr_92 · 2024-09-30T13:37:09.415000Z

A few days ago we bought a hard drive that doesn't work for PS5 and the buyer refused the return. What's more, it was sold as new by a private seller without any sales document. What do you recommend doing?

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In the case of an incorrect purchase, can the seller refuse to accept the return? | Rules and safety | eBay Italy