The saleswoman threatens to file a complaint | Rules and safety

lucap-2966 · 2023-04-28T22:38:15.231000Z

If there’s anyone here who knows their way around legal matters, I’d be grateful for any advice on how to deal with this thing that happened to me.I bought an item on ebay.it from a German seller. The package arrives by DHL courier but it’s empty. Since I paid with PayPal, I immediately open a dispute to get a refund. PayPal asks me for a copy of a police report against unknown persons. I file the report and attach it to the case. After a few days I get my refund.The seller, whom I had written to about what happened, asked me to take the package to the DHL office and file a complaint so that she could get a refund. DHL told me that I couldn’t, that it was the sender who had to make the claim, not me.A few days ago I receive a threatening letter from the seller (registered mail from Germany!) in which she orders me to immediately pay, via her PayPal address, the amount that had been reimbursed to me or else she would report me for fraud. I ignore it. She keeps harassing me with messages of the same tone on ebay messaging. Just now she writes to me saying that she has reported me for online fraud (she mentions the city where the police station is located and a case number, but does not attach a copy of the report). I reply that I have nothing to fear since ebay’s rules and PayPal’s rules provide for a refund in the event of a package delivered without its contents. I also added that if she keeps stalking me, I will be the one to report her.What do you think? Should I ignore her or act differently?

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The saleswoman threatens to file a complaint | Rules and safety | eBay Italy