But is it really impossible to return an item under Article 56 of the Consumer Code? | Rules and safety

2949luca · 2026-05-17T07:19:48.959000Z

Is it really possible that you can’t get the right of withdrawal on this platform under art. 56 of the Consumer Code? I bought an item on Ebay, it arrived, I didn’t like it, and that same day I wrote to the seller that I would send it back and he refuses the withdrawal! Ebay washes its hands of it, in defiance of the law. This is the last purchase I make on this platform; once I’ve been proven right against this seller, I’ll delete my account.

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But is it really impossible to return an item under Article 56 of the Consumer Code? | Rules and safety | eBay Italy