Message blocked for no reason: what can I do? | Rules and safety

bertoga58 · 2024-10-24T17:00:21.608000Z

Hello everyone, I was replying to the seller's message but the red banner keeps popping up saying "Your message seems to contain contact information or payment details, .." but there is absolutely nothing like that in my text, just a few very relaxed lines to describe the problem better, no out-of-place words at all. Even a new message without the previous conversation has the same effect. I just don't understand it. I was reading about others who found their messages blocked by the other person (mine replied very calmly), but in that case a different banner should appear, I would think, something like "the buyer has blocked you". Or not?Can someone help me understand and tell me how to unblock the situation? Is it allowed to block without reason?Thanks.

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Message blocked for no reason: what can I do? | Rules and safety | eBay Italy