I am

All my orders disappeared, even the emails confirming the listing were gone. I also had a small sale pending, I couldn't download the label and then everything disappeared. I'm a little worried

dan-925884

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Posted 3 months ago·Last reply 2 months ago

2 comments

heavenwelkin

·2 months ago

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@dan-925884 wrote:
All my orders have disappeared, even the emails confirming the listing have disappeared. I also had a small sale pending, I couldn't download the label and then everything disappeared, I'm a bit worried

On this account in the information you wrote:

quote:

Information

I think I have two profiles

Now if you THINK you have two profiles, you must have registered with two different email addresses.

Try to check what these two email addresses are and from there you can find the registration emails to eBay.

Regarding the "small" sale, on this profile there is a sale for an item worth 25 euros.

You are a new user on eBay, and it is completely NORMAL to feel a bit lost on the platform, it will take you some time to get used to it (apprenticeship).

Kind regards.

marioelegio

·2 months ago

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Get in touch with eBay customer service, use the ask us to call you link you’ll find at the bottom of this page: https://www.ebay.it/help/selling/listings/trovare-gli-oggetti-che-hai-venduto?id=4108&st=3&pos=1&query=Trovare%20gli%20oggetti%20che%20hai%20venduto&intent=riepilogo%20ordini%20ed%20inserzioni&lucenceai=lucenceai&docId=HELP1047

mario