Threat of reporting for return | Rules and safety

jactor1983 · 2025-06-10T13:10:07.799000Z

Good morning, I ordered a product from an eBay seller, sold to me as new, but without packaging.When it arrived, though, it turned out to be heavily used and not working. As suggested by the seller, I submitted a return request.Now the package has arrived back to the seller, but after seeing that the item is in fact not new but used, he is asking me to withdraw the refund request or he will report me for fraud.I have the photos of the item he sent me and that I had shown the seller right away, reporting that the item was not as described and not working, so he knew what would be sent back.Now I’d like to understand what risk I face if this report actually goes ahead. The amount involved is around a hundred euros, but I feel cheated. and mistreated. but I wouldn’t want to run into bigger problems in the future, even though I’m clearly in the right.What advice do you have on this?

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Threat of reporting for return | Rules and safety | eBay Italy