new monitor as said by the seller but now a big black hole | Rules and safety

gloriursim · 2025-05-31T14:52:43.540000Z

I bought it a little over three months ago from the seller -- but after just a little over three months, a major defect appeared, a dead pixel issue with a large black spot that gets bigger every day --- now it measures 17 cm long and 6 cm high --- I contacted the seller first -- who would not take any responsibility for the defect -- saying that this monitor would have two years of warranty --- I also contacted AOC customer support -- who first told me that the monitor is dated and out of production - but when I pointed out that it is still listed on their website in the so-called catalog .. they told me to ask the seller for a proof of sale -- a sales receipt --- the seller first said they were willing to issue it but after I provided all my details they no longer reply -- monitor maybe not new but old stock or what else .. what can you advise me-- thanks regards

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new monitor as said by the seller but now a big black hole | Rules and safety | eBay Italy