New scam method by a buyer??? | Rules and safety

ciaolei · 2025-12-19T23:02:00.932000Z

Good evening. About a month ago, a buyer purchased an item from me with “Buy It Now” and I received the payment. The buyer appears to be from my same city, so I suggested an in-person pickup, but they replied that they live in France and that the purchase is a surprise gift addressed to their partner who lives in my city. I shipped using “ebay spedizioni,” so to the address generated by the system with the details provided by the buyer. Checking the tracking, I see that the item doesn’t arrive and, after a few weeks, it shows as not delivered due to the recipient’s incorrect or incomplete address. I contacted them through ebay messaging without ever receiving a reply and I see that they opened a dispute for item not received. All this without ever replying to my message asking for clarification. The courier used, meanwhile, tells me that the package is being held at the sorting center for return to sender (for almost a month now). The dispute is closed in my favor (since I correctly used the address provided by the buyer), so no refund to them. Even so, no contact from them. My search for the package’s location continues so I can release it and have it sent back to me, and meanwhile I keep trying to contact the strange buyer. I should specify that this is an account created the same day as the purchase with zero feedback, which I didn’t suspect from the start since they did make the payment. I tracked them down on social media using the first and last name listed in the shipping address; this buyer, after only confirming they were the same person as on ebay, stopped replying there too. I really don’t understand what they have in mind: they didn’t get the money I sent back, and the package is currently in neither of our possession. My intention is to have the package returned to sender and return the money to the buyer, but they are behaving in a really suspicious way. If anyone knows of similar cases, let me know...

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New scam method by a buyer??? | Rules and safety | eBay Italy