Item delivered but buyer denies it | Rules and safety

baloo_tech · 2024-02-19T17:55:38.063000Z

Hello I shipped the package regularly, the shipment shows as delivered but the buyer reported the item not receivedBesides, in the registered address the province abbreviation was also wrong (not updated), and I obviously changed the abbreviation to the correct oneI wrote more than one message to the buyer, including my mobile number, but he didn’t call me, didn’t write to me, and didn’t reply to the eBay messagesShould I try writing to eBay? What should I do?Of course, funds blocked

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Item delivered but buyer denies it | Rules and safety | eBay Italy