Item not shipped, Ebay has stopped caring about customer protection | Rules and safety

uamb7416 · 2025-10-11T07:22:50.374000Z

I purchased an item on July 22 from a German seller. I never received the item, and I was never provided with a tracking number. I reported the seller's behavior to Ebay, they opened a procedure and closed it without telling me anything. The seller is still there and I have received neither the item nor a refund. Considering that I had made over 20 purchases that year, I would have expected at least some protection, but instead I was scammed and Ebay didn't care

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Item not shipped, Ebay has stopped caring about customer protection | Rules and safety | eBay Italy