Package doesn't arrive within the deadline | Rules and safety

elettroinduttore · 2024-12-02T18:55:39.004000Z

Hello, I find myself in the following situationOn 23/11 I order an itemOn 25/11 I contact them because nothing still shows up... they tell me to wait because by 29/11 - as stated in the listing - I will have the package at homeby 29/11 the item is not marked as shipped, I follow up with the seller to find out what is going on and suddenly the package gets marked as shipped (without tracking)on 2/12 I follow up again to get a tracking number and they say that because of the strike the tracking number was not issued. I put pressure on them to get a code and finally they give it to me (IN CHAT). In the evening the code turns out to be valid but the item still hasn't been taken in charge by the courier (wait, what? but if they told me it had been shipped on 29/11).As of today there is still no tracking code uploaded on ebay.Honestly, I can't trust these people. In your opinion, does it make more sense to wait another couple of days (the final delivery deadline was, I think, 4/12) or ask for a refund?

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Package doesn't arrive within the deadline | Rules and safety | eBay Italy