Shipping 4 and customer warranty | Rules and safety

cworange84 · 2025-11-20T19:56:10.873000Z

I’d like to buy this item and, as you can see, it’s shipped via "Posta 4 medio standard", that is, the old untracked "ordinary mail". On the page there is also mention of "eBay Customer Guarantee - If you do not receive the item you ordered, you will receive a refund. Learn more" and, since this is my first time with an untracked shipment, I’d like to understand whether in this case the refund applies if the package gets lost, that is, if I don’t receive it in my mailbox within a certain number of days; after all, I understand the postman isn’t expected to ring my doorbell. I’ll add that I can pay either with a debit card or with Paypal.I have read the terms and conditions for this guarantee and I believe I qualify; can you confirm that that item is covered by the guarantee and that I can receive a refund if I don’t find it in my mailbox?

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Shipping 4 and customer warranty | Rules and safety | eBay Italy