Unacceptable delay in closing a dispute – longstanding seller since 2015 ignored | Rules and safety

isirap75 · 2025-10-25T10:19:40.044000Z

Good morning,I've been a seller on eBay since 2015 (account isirap75). I opened dispute no. 5366889680 regarding a buyer who tampered with the item after delivery and is trying to get a fraudulent refund.I provided video and photo evidence, and eBay also removed their feedback and offensive message, recognizing that I was in the right.Despite this, the dispute has been stuck for days as “under review”, and I haven't received any concrete response.I've already written several times, including to the CEO Iannone's team, but the case is still blocked.I ask that it be closed immediately in my favor and that eBay improve dispute handling to protect honest sellers.Thank you for your attention.

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Unacceptable delay in closing a dispute – longstanding seller since 2015 ignored | Rules and safety | eBay Italy