Suggestions for the platform | Rules and safety

carra_numismatica · 2025-10-30T08:38:47.607000Z

Good morning everyone!I would like to make some suggestions, as a professional seller, to improve our selling experience: 1.- Provide the emailIf it is to avoid off-eBay contact between buyer and seller, now we’re given the phone number anyway! The email is useful to give to the courier so that all delivery communications can reach the buyer directly 2.- Rating stars.I find the stars related to shipping costs unfair. If the shipping amount is clear, the customer accepts it or doesn’t, there’s no point in accepting it and then complaining afterwards (I use a courier, I charge € 8 up to 2 kg of goods) 3.- Negative feedback for the buyerI find it unfair that the seller should only have to suffer the whims of those who buy with no possible defense. Thank you for your kind attention!

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Suggestions for the platform | Rules and safety | eBay Italy