empty package scam ... when the buyer is always right | Rules and safety

tuscan.g · 2025-02-08T13:54:29.750000Z

Dear Admins and moderators, hello first to you and to all the most active forum members. For many years I haven’t been interested in watches anymore because of other investments.And so, after many years, I decide to put my Rolex Submariner 16610lv from 2007 up for sale, matching in every part.The watch was put up for sale last October 2024 on Subito and Ebay, and for months there were all kinds of time-wasters and scammers of various sorts and kinds .....but the best is yet to come....I don’t consider myself naive, so I photograph everything, I do expertise, etc... until one day I receive a message on Ebay from a guy named C.P. from Brindisi ... who asks me if we can talk outside of ebay. I agree, certain I won’t conclude the deal outside the platform, and we talk. Needless to say, I could smell a scam from the way he talked... he was acting big ... boasting about money in streams ... Patek ... Ferrari, etc.... having said that, very calmly we decide to continue on ebay, he negotiates the price and we reach 11,750 shipped.Inside I keep thinking... but where’s the catch? I shipped it two days ago because the customer is in a hurry to receive the item, and I decide to send it via FEDEX - TNT insured for 11,000 euros and picked up by the buyer in storage in Lecce, again because of the rush to get it immediately ....Many of you will probably already have figured it out.... the next day the package is delivered at 12:07 and guess what......?At around 3:00 PM I receive a call from the buyer, fake tears and fake concern, claiming to have received an empty package.He opened a dispute and according to what I’ve read on various other forums, 99% ebay will side with the buyer, resulting in the loss of both the item and the money the buyer paid... even though I have 790 feedback, all positive, and I’ve been an ebay user for 21 years, while he has only 6 feedback .....It’s pointless to make a video of the package from when the watch is placed in the box until it’s handed over to the courier, because once the video is off, the courier could always be followed and the package swapped anyway.I’m thinking of filing a claim with the courier’s insurance, since our friend C.P. says he also filed a formal complaint for "fraud/theft"does anyone have advice? I have photos and video of the package, 1000 photos of the watch, purchase receipt, initial declaration of lawful provenance from the previous owner, but I don’t know how to proceed.... I’ll ask the prosecutor’s office to freeze the credit on ebay as well, or hope that our friend has already had similar dealings before ....

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empty package scam ... when the buyer is always right | Rules and safety | eBay Italy