Sly sellers who don't want to cancel your order or offer a refund when you refuse the package | Rules and safety

giori_64 · 2023-11-18T09:38:18.200000Z

yesterday I contacted the seller alessandrlamatti n0 to cancel the PS4 controller order since it had not been shipped yet. Not only did he, very sneakily, rush to buy the shipping label WHILE he was in chat with me, but he also told me he wouldn’t offer me a refund if I sent the package back. I contacted Ebay support and they also told me that he is not required to give me a refund... I would like to make an appeal because many other sellers have done the same thing when I wanted to cancel an order: they rush to buy the label on ebay so the status changes to "SHIPPED" and then they have their excuse ready, and above all they don’t offer any refund in case of problems or package refusal. But above all, I wonder how it’s possible that they have hundreds of positive feedback ?

Discussions

Sly sellers who don't want to cancel your order or offer a refund when you refuse the package | Rules and safety | eBay Italy