Account limited for seller status below average | Selling on eBay

cosez-one · 2023-05-03T13:25:16.963000Z

Good morning everyone,After years of selling on ebay (since 2012 I must have gotten maybe 2 negative feedbacks for ordinary mail not delivered) I find myself with a limited account because, over the past year, I canceled 8 transactions because I no longer had the items available for sale. Of these 8 items, 2 had been sold practically at the same time on other platforms, so I had to cancel the sale on ebay. The other 6 were damaged items, so they were no longer suitable to be sold. EACH and every single time I refunded the buyers within 1 hour or less, always.That said, I don't see why I should be classified as a below-average seller given that I haven't harmed anyone nor scammed anyone or wasted anyone's time.Moreover, to get back to the ideal status as seller level, I would have to make dozens of sales in a short time, something impossible for someone who is a private individual and not a professional seller. I can't even put items up for sale because of the limitation, so it seems like a total rip-off to me.What should I do? Contact support somehow? I can't find an email or contacts anywhere, and then I'm sure they would reply with the usual prewritten email without solving my problem.The only solution I see is to delete the account, throwing away 463 feedback earned over 11 years of selling, and create a new one.

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Account limited for seller status below average | Selling on eBay | eBay Italy