Full commissions on the auction closed early | Selling on eBay

techroniko · 2026-01-20T07:58:43.321000Z

eBay fees on cancelled auctions - Absurd and probably illegal practiceHi everyone,I want to point out something that happened to me recently and that I find absolutely unacceptable.THE PROBLEM:If you list an item for auction on eBay and then have to cancel the listing before it ends (for example because the item got damaged or is no longer available), eBay still charges you the FULL fees as if you had sold the item.PRACTICAL EXAMPLE:I start a 10-day auctionBids come inOn the second day the item gets damaged and I have to end the auctioneBay asks me for the fees on the highest bid currently there, even though I did NOT sell anythingWHY IT'S ABSURD:I didn't sell anything, so I shouldn't have to pay selling feesI already take the hit from the damaged itemOn top of that I end up paying for a transaction that never happenedTHE WORST PART:In the past it didn't work like this. It's a recent change to their policies. Basically they penalize you even when you cancel for legitimate reasons and force majeure.To me this seems like a practice that is on the edge of legality, if not outright unfair under the Consumer Code. I'm thinking of reporting it to Altroconsumo.Has anyone else had the same problem? How did you handle it? Did you appeal or dispute the charge?In my opinion we should make our voices heard, because this is something that can happen to anyone and it's not fair to pay for sales that never happened. What does the consumer code say about this?

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Full commissions on the auction closed early | Selling on eBay | eBay Italy