count renewal ads on free monthly listings
hi everyone,
I have a question about the "Number of Buy It Now listings you can publish for free this month".
I have two accounts, one with a "basic shop" subscription and another private one without a subscription.
On the first "basic shop", when renewing a listing it is counted among the 400 free monthly listings.
On the second "private" account, when renewing a listing it is not counted among the 150 free monthly listings.
Do you know if this is a system bug? Or am I missing some step in the "basic shop" rules?
Thanks
Gabriele
3 comments
labussoladellerarita
OP2 years agohi Mario, thanks for the support for now..
It’s exactly this that’s the problem, it’s not the new listings but the expired ones that are renewing automatically.
Let me explain better: in the month of September I used the 400 free listings. These last ones are expiring and are renewing automatically. But their renewal is being counted as new listings and therefore in the 400 free listings for October.
hypothetically, if I didn’t sell anything, I would find myself without free listings to use each month, because it’s the same ones that keep renewing.
marioelegio
·2 years agoWhat I attached to you said it was only for private users, for professionals instead...... Insertion fees and fees for selling features are applied to each listing you create and are charged when the item is listed or relisted, when applicable, and are non-refundable. The amount of the fees is based on the terms in effect at the time the listing is published or renewed. If you have selected more than one category for your listing, the insertion fees and fees for selling features are applied to each category.....
As you can see, the two counting systems are different.
bye
mario
marioelegio
·2 years agoThis is not a bug. For private sellers...... Insertion fees are charged only once at the time the original listing is created, unless you choose to manually relist the item. Online Auction listings automatically relisted using the automatic relisting feature and fixed-price listings that renew every month are not subject to additional insertion fees and are not counted toward your monthly quota of free listings.
hello
mario