question about reimbursement

The question may be silly, but since it's my first time, I'm asking.

I need to make a refund of 6 euros for a customer, what should the amount be so that they receive exactly 6 euros?

I'm asking because I noticed there are commission fees and a regulatory adjustment fee, so under "amount due," it shows 5.68 euros.

I'd like to understand better how it works.

Thanks

edgar.ma

Posted 1 year ago·Last reply 1 year ago

3 comments

heavenwelkin

·1 year ago

Things are simple and there’s no need to do complicated calculations.

You issue a partial refund of 6 euros and the buyer receives 6 euros.

Then the breakdown is already calculated by ebay, which proportionally pays the commission you had given them.

If you’re a private seller, you paid 5% of 6 euros, which is 30 cents.

So you pay 5.70 euros and ebay pays 0.30 euros.

Kind regards.

edgar.ma

OP1 year ago

Thanks a lot, everything is clear.

marioelegio

·1 year ago

I rimborsi non sono soggetti a commissioni.

ciao

mario