Hello everyone, I received a non-compliant item from Japan and opened a return request. After a couple of days the seller finally sends me the return label, but there’s a problem. It’s a FedEx label that has to be taken to a drop-off point, and I’m not really sure how it works... I have 2 questions: 1) When I leave the package at the drop-off point, does the courier already know that he has to come on a date set by the seller, or does he stop by the drop-off point periodicall...

I’m updating the forum page with information about the completion of the return. 1) The courier found out where I had left my package, since the man at the drop-off point scanned the barcode. 2) The seller received the return and issued the refund, all very peacefully; evidently he realized the product he had sold me was not compliant. Have a nice day everyone

The seller finally sent me a return label... now what? | Selling on eBay

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The seller finally sent me a return label... now what? | Selling on eBay | eBay Italy