Buyer in the USA failed to pay duties | Selling on eBay

meister0000 · 2026-02-04T18:31:21.772000Z

Good evening, I made a sale in the USA. The buyer was notified of the possibility that import duties might be applied. They are not responding to messages and the tracking shows non-payment of the customs duties on their part. If the item were to come back to me, could eBay force me to issue a refund if I were able to prove that the buyer was aware they had to pay and that I did everything that was my responsibility as the seller? Would this be equivalent to refusing the package, with the consequent forfeiture of buyer protection benefits? Thanks in advance

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Buyer in the USA failed to pay duties | Selling on eBay | eBay Italy