My negative feedback was deleted | Selling on eBay

marc_7991 · 2023-11-20T17:06:04.340000Z

I made a purchase from a seller on EBAY, I looked at the photo of the item I needed, an additional board for opening a gate, I made the purchase and I received a similar item but not the one in the photo even though the part number on the board sent to me was correct according to the description on the seller's site.Basically, I paid 50% more for this board than with many other sellers, convinced that everything matched the photo posted on the site. When the board arrived, I sent a message to the seller pointing out that the board did not match the image. The seller's response was that they are not the ones who upload the photo but the manufacturer ( ABSURD ) and then that the boards should only be handled by experienced and authorized people, I don't know who they got that from or made it up themselves, anyway based on what was written I left negative feedback that after 2 hours was completely removed, leaving the seller's feedback still positive at 100% even though at the time of my feedback it had dropped to 98.5%, and with almost 3700 sales I don't think I brought it down by 1.5 percentage points.all this means that EBAY does not check and lets shady sellers do whatever they want.I will significantly reduce my purchases on EBAY and move to much more reputable sites!!

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