direct offer to a potential buyer who sends me a message | Selling on eBay

axs612 · 2024-03-01T16:21:10.233000Z

Hello everyone, I’d like to know if it’s possible to make a direct sales offer to a user who contacts me via eBay messaging, I found this article on the eBay guide:https://www.ebay.it/spaziovenditori/strumenti/strumenti-promozionali/proposta-agli-acquirentiwhere it says, I quote verbatim:"If a user asks you a question about a Buy It Now listing, you can send them an offer and invite them to buy the item at a discounted price. Go to My eBay > Messages and select Reply with an offer." a user contacted me about one of my Buy It Now items, but I can’t find the "reply with an offer" option where is it? IT DOESN'T EXIST! or am I losing it?

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direct offer to a potential buyer who sends me a message | Selling on eBay | eBay Italy