Missing tribute | Selling on eBay

silvietta_mv · 2025-07-04T20:02:17.118000Z

I sold an item on eBay, which arrived correctly and matches the description as confirmed by the buyer. Via message I offered an additional free item, which was not included in the listing.Now the free item is not the one useful to the buyer. What should I do? I have no way to make replacements and besides I don't think there are grounds for that.

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Missing tribute | Selling on eBay | eBay Italy