PayPal - Removed the requirement to provide a signed confirmation as proof of delivery
Summary: milotemesvar informs that PayPal has removed the requirement for providing a signed confirmation as proof of delivery.
Changes to the PayPal Seller Protection program starting December 11, 2024:
- The requirement to provide a signed confirmation as proof of delivery for physical goods will be removed.
In the past, there have been various complaints about the impossibility of obtaining a "signed proof of delivery" in the event of disputes through PayPal. Now that requirement, which is often hard to get from couriers, will no longer apply.
According to the new rules, you’ll need...
Digital or paper documentation from a shipping company that includes:
- A verifiable online tracking code
- Delivery date and status of "delivered"
- A recipient address that matches the shipping address shown on the "Transaction Details" page
- A recipient address that includes at least city/province, city/country or ZIP code (or equivalent international code
https://www.paypalobjects.com/marketing/ua/pdf/IT/it/seller-protection-121124.pdf?locale.x=it_IT
