It had to happen sooner or later. Buyer asks for a refund for a defective item (according to him).
Summary: The discussion concerns a situation in which a buyer is requesting the return of an item, claiming that it is defective. A participant provides updates on this issue, with comments from others involved. Although the specific details of the interactions are not provided, it appears that an engaged conversation involving several participants followed.
Hello everyone, for the first time in 18 years a buyer is asking me for a return for a "defective item".
It would be a collector's graphics card, sold as working (tested and working at my home before selling it).
Today, I received the official return request, and a couple of photos showing a bent or broken electronic contact.
Some details first:
1 - The buyer has a new account with only 1 feedback.....maybe they're trying to pull a fast one?
2- He contacted me only today, three days after the package was delivered......in these three days he could have caused all kinds of problems....and now he wants to pin it on me and play the victim.
I replied to him, and asked him to show me a video of the malfunction, but he insists he wants a refund without showing me the evidence. He says the photos are enough for me.
Should I already accept that I'm going to get screwed, since eBay notoriously always sides with the buyer, or do I have some chance? I'm also willing to give him a partial refund, but I wouldn't want to do a full one.
If you have any advice, I'm all ears, thanks.
pedrac88
·1 year agoIt's the same thing you're doing to me. Complaining about "stains". Tomorrow the courier will come by again, make sure he gets my box, then I'll send you a video while I clean it.
heavenwelkin
·1 year agoI understand that this is a discussion already underway between you and the buyer, which is why I ask and wonder:
But how did you end up on the eBay forum and specifically on this discussion from 2022 starting from a discussion already underway with the buyer?
I would really like to know how you ended up here 🙂
homonostalgiens
OP4 years agoPackage returned, everything’s fine, even packed better than when I’d sent it to them myself.
pedrac88
·1 year agoThat’s called honesty. Something you maybe don’t know. You kept it for 2 months, you got the money back, at least postpone the thing. People sell because maybe they need money, not to get screwed like this.
pedrac88
·1 year agoYou are dishonest and broke.
daxsisko
·1 year agook, I thought I’d seen (or read) it all...... but someone who replies to themselves by insulting themselves, I’d say that’s more unique than rare....
heavenwelkin
·1 year agoIt seems to me that between the lines you're the seller......
I seem to understand that the author of the post is the seller.....
Which one of you is the buyer? And what would be your version of what happened?
daxsisko
·1 year ago....roughly speaking I’d say Pedrac88 is the seller .....