Buyer Refund
Good morning, yesterday a buyer purchased a product and later requested cancellation, not having the funds available, will they be taken from the pending funds?
1 comment
Good morning, yesterday a buyer purchased a product and later requested cancellation, not having the funds available, will they be taken from the pending funds?
marioelegio
·4 months agoNo, you are not obliged to grant the order cancellation, even though it is highly recommended.
It’s better to add a credit card. Pending funds shouldn’t be enough either; they’ve already deducted the eBay fees, which will be credited back to you later.
https://www.ebay.it/help/selling/managing-returns-refunds/rimborsare-gli-acquirenti?id=5182&st=3&pos=1&query=Rimborsare%20gli%20acquirenti&intent=rimborsare%20acquirente&lucenceai=lucenceai&docId=HELP1608#section3
hi
mario