Report of a damaged item after 29 days from RECEIPT. | Selling on eBay

homonostalgiens · 2023-12-08T15:25:01.806000Z

Hello everyone, I’ll be brief because I’m really angry. A user opened a claim for a damaged item. And so far so good, they have every right to do so........but after 29 ( TWENTY-NINE ) days from receipt ( the tracking proves it. Package received and signed for with UPS on October 9, 2023, today is December 8, so COINCIDENTALLY ( what a coincidence, huh ) they open it right today, which is the LAST day to use the eBay warranty. The user ( or more precisely, the scammer ) sent me photos of the item, which appears to have some slight damage. Is there any hope that eBay support will side with me? If I’m forced to refund them, I think I’m done with eBay, or from now on I’ll have money sent to me by bank transfer, but never again through eBay. Regards

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Report of a damaged item after 29 days from RECEIPT. | Selling on eBay | eBay Italy