Absurd customs fees from Japan.
Summary: The discussion is about the high cost of customs fees for shipments coming from Japan. The participants express dissatisfaction and share personal experiences about how these fees have affected their purchases.
Hello everyone. I bought a product from Japan for about 350 Euro. The seller had the product delivered to me in 4 working days with FedEx. Today they delivered it and asked me to pay 188 euros in customs fees. 188 euros on a product paid for at 350 Euro seems excessive to me. In addition, apart from a sort of theoretical receipt, I have no documentation that what I paid was customs duty. Isn’t it excessive? What can I do? Is there a way to get some sort of refund because, from what I know, considering the purchase price, the VAT to be added, any duty, etc., I should have paid about 100 Euro. What can I do? Thanks everyone
gaetor-8320
·1 year agogood evening I bought a watch from Japan and I paid 100 euros in customs can I ask the seller for a refund ? the purchase cost was 370 euros thanks
sika700
·1 year agoAbsolutely not, these charges are borne by the importer, in this case you.
You should have known that by buying items from countries outside the EU you would have paid VAT, duties, customs charges, and carrier fees.
Have a good evening.
heavenwelkin
·1 year agoIf you order an item from outside the euro zone, it is subject to taxation.
On 370 euros, you paid 27% in taxes.
22% is Italian VAT
Then you paid the duty (varying from 4 to 6%)
Then you paid the carrier fees, which are costs the courier charges for customs clearance and collecting the money, which could be 5 euros up to 20 euros.
So what you paid is CORRECT.
Best regards.
fausto8782
OP2 years agoI discovered the mystery. The seller from Japan issued an invoice with the commercial value of 370 dollars and shipping 370 dollars. Customs calculated it on 747 dollars instead of the cost of 370 dollars. I contacted the seller to have a new invoice issued so I could then forward everything for the refund request
deejaynick
·2 years agoThe TARIC code for phonographic players (cartridges and styluses) is 85221000 00 which entails a 4% duty for imports from Japan.
fausto8782
OP2 years agoAh, I see, wrong code, but basically, having paid 350 for the tip, something went wrong.
350 including shipping + 4% customs duty = 364
364 + 22% VAT = 444.08
444.08 + 18 FedEx fees = 462.08
462.08 - 350 = 112.08 and not 188 that I paid!!!
Thanks everyone for the tips!
marioelegio
·2 years agoIt depends, start by checking here what the duty rate is for the goods you bought.
https://www.adm.gov.it/portale/dogane/operatore/classificazione-delle-merci/taric-classificazione-merci
On the value of goods+shipping, calculate the duty.
On the value Goods+shipping+duty, add 22% VAT.
Based on the FedEx table, apply the customs fees (15 euros for total values between 50 and 600 euros).
Finally, consider that customs has the option to adjust the value of the goods if it believes that what was declared is not appropriate.
For the receipt, it would have been better to pay online. Contact FedEx and see if they can issue it to you. https://www.fedex.com/it-it/customer-support/faq/duties-taxes-imported-goods/paying-duties-taxes/how-to-pay-duties-taxes.html
hi
mario
fausto8782
OP2 years agoThanks a lot for the link!
I bought a stylus for a turntable, so a sound reproduction device. If I found the code correctly 8519890000 and if I did everything right, the duty should be zero!
The weight is 200 gr. I can't figure out how it ended up costing me 188 euros! If customs made a mistake by applying a duty to a non-matching product, what should I do?
marioelegio
·2 years agoYou can file a complaint, but you would need the FedEx receipt specifying what you paid for.
https://www.ipsoa.it/documents/quotidiano/2021/04/06/classificazione-doganale-merci-ottenere-rimborso-dazi-pagati-eccesso#:~:text=La%20richiesta%20di%20rimborso%20dovrà,di%20notifica%20dell'obbligazione%20doganale.
hi
mario
fausto8782
OP2 years agoThank you so much!
I’ll do it, but first I’ll ask FedEx for the payment receipt