Sale canceled by eBay for security reasons | Selling on eBay

antichitaerestauro · 2023-07-14T06:51:19.666000Z

Hi everyoneI sold an item to a buyer with zero feedback. The payment went through after a few minutes and up to that point everything was fine )payment processed correctly).....After 2 hours eBay sends me a message saying that it canceled the sale for security reasons and that the buyer is no longer registered on eBayThe next day I call eBay to ask for the reason for the cancellation but they don't give the exact reason, only that it is for my safety.......I also ask how I should handle the payment received and they tell me that the buyer will be automatically refunded. This morning I receive a message that the payment is about to be transferred to my account!!Do you have any news on why the sale was canceled?P.S. this morning the buyer wrote through eBay messaging asking me if everything is okay with his shipment. At this point I wonder....didn't eBay contact the buyer explaining that it canceled the order?I tried to reply through eBay messaging but I can't send the message

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Sale canceled by eBay for security reasons | Selling on eBay | eBay Italy