Sale not completed successfully | Selling on eBay

lemmykilminster · 2024-04-09T21:01:25.448000Z

Hello everyone, I need your help as I’m a newbie in the field of selling on eBay. I sold the graphics card to a user in Aosta, but after a few days he writes to me saying that the card doesn’t work on his PC, that it “freezes” the BIOS, and that he’s doing some “tests” to try to solve the problem. Now, I’m sure I sent a graphics card that works 100%, but if the buyer were to request a refund for a non-working item, how should I handle it? I don’t want to lose the money and end up with an unusable graphics card. What do you recommend I do?

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Sale not completed successfully | Selling on eBay | eBay Italy