Professional Sellers - Ebay Store Downgrade
Summary: The discussion concerns an issue with the downgrade of an eBay store, raised by onlyjody. sika700 responded to the topic, but the specific details of the conversation were not provided in the available content.
Good morning,
I wanted to be sure about downgrading the subscription plan for a store.
At the moment I’m subscribed to the premium plan at €50 a month, but starting next month I want to switch to the €25 a month one, and since I don’t want to risk any damage, I’m asking if anyone with experience knows for sure that when the downgrade is made, the premium plan will still remain active until March 31 and the change will take effect from April 1.
In these 13 days I need to remove almost 1,500 extra listings, so a mistake in this change before March 31 would be a huge problem and I didn’t want to take any risks.
PS: I contacted support and they couldn’t answer me. It’s kind of laughable that the reason for the downgrade for the store migration is precisely the lack of dedicated support despite the outrageous costs for a professional seller, and they never fail to prove it right to the end
sika700
·1 year agoGood afternoon,
in my case, that’s how it was; the shop was closed at the end of the month.
To be obviously sure, you need to contact support, maybe someone who feels like replying... if you keep insisting... you’ll find them.
Kind regards.
onlyjody
OP1 year agoIt’s always the same 2 people who reply, and they even struggle to speak Italian 🤣 totally done for