in data 06-05-2020 18:11
in data 07-05-2020 11:23
in data 07-05-2020 11:25
@andrefrabott_0 ha scritto:
Capito.... Ora sto tentando di recuperare aprendo la controversia tramite la banca della mia carta di credito.... Spero si possa fare qualcosa
Questa è un'ottima idea!
Facci sapere come andrà a finire, potrebbe servire anche ad altri.
Ciao
in data 07-05-2020 11:38
Un estratto del loro regolamento, la vedo dura cosi stando le cose anche se ovviamente niente vieta di provarci vedi mai..
6.7. Disputes with Merchants
If you have any disputes about purchases made using your Wallet, you should settle these with the
Merchant you bought the goods or services from. We are not responsible for the quality, safety, legality
or any other aspect of any goods or services purchased with your Wallet. Remember that once you have
used your Wallet to make a purchase we cannot stop that transaction.
6.11 No Refunds
Unless otherwise provided by these Terms and Conditions, all successful transactions shall not be
refundable under any circumstances, including but not limited to the termination of this Agreement for
whatever reason. Transaction shall be considered successful if the transaction amount decreased by the
relevant fees of Paysend and other financial institutions (as may be applicable) has been received by the
recipient’s bank. Transaction shall be considered unsuccessful if the transaction amount has not been
received and/or has been rejected by the recipient’s bank. The entire amount of unsuccessful transaction
shall be refunded to your funding source.
https://cdn.paysend.com/web/docs/paysend_plc_term_en.pdf
Praticamente ritornano soldi solamente se la controparte non li ha riscossi.
in data 07-05-2020 11:46
Si, ma in questo caso lui vuole tentare la via del chargeback, avendo (se ho bene inteso il senso) finanziato il pagamento con una carta.
E' un tentativo disperato ma potrebbe riuscire.
Ciao