i buy a screenn phone not working

store_online
Utente della Community

i buy a screenn phone from customer on ebay when i tried it i found that it did not work when i pressed the recharge button she told me that i would be the one who would pay for the shipping why ? the screen not working why do i have to pay for shipping ?

marioelegio
Utente della Community

Se hai aperto la procedura corretta di reso per oggetto non conforme, le spese di reso sono a carico del venditore.

 

https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041

 

 

ciao

mario